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Curated Scents for Customer-Obsessed Facilities

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Curated Scents for Customer-Obsessed Facilities When Chris Zane bought his bicycle shop at age 16, his business struggled until he discovered the secret that catapulted his store into one of the largest in the country. His secret? Provide unbelievable, over the top, excessively generous customer service. – Reinventing the Wheel: The Science of Creating Lifetime … Continued

Designing a Happier Workplace Through Scent

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Designing a Happier Workplace One third of your life is spent at work. In fact, the average person will spend 90,000 hours at work over a lifetime. Therefore, it should come as no surprise that the workplace environment can significantly impact your staff’s productivity and mood. Not to mention, your customers’ perceptions and satisfaction. It’s … Continued